Contracted iPhone 5 – DiGi vs Maxis

Soon after I published my previous post ‘Malaysian Will Get Apple iPhone 5 on 14th December 2012‘, I suddenly had something urgent which forced me out of town for few days, and I’m apologize as I was unable to update the latest iPhone 5 packages immediately, due to without internet connection.

This time the contracted iPhone 5 offered by Malaysian telco is quite different from the previous year, because they have revealed their plan and packages before the official launch date on 14th December. However, Celcom still keep their packages from public, while Maxis was the first revealed their packages followed by DiGi.

This is the DiGi iPhone 5 plans, no surprise, as DiGi still following their tradition, expensive iPhone 5 device price and cheaper plan commitment, but is DiGi really cheap? Let’s look into their plans first, and I’ll compare it later in this post.

DiGi
PlaniDiGi 88iDiGi 138iDiGi 238
CommitmentRM 60RM 93RM 161
Bundle Usages
Call within same network200 minutes450 minutes1000 minutes
Call other networks
SMS within same network200 SMS400 SMS600 SMS
SMS other networks
MMS within same network204060
MMS other networks
Data1 GB3 GB5 GB
Charging Block30 seconds
Exceed Usages
Calls to all networksRM 0.15/minuteRM 0.12/minuteRM 0.10/minute
SMS to all networksRM 0.10/SMS
MMS to all networksRM 0.20/MMS
DataSpeed throttle
Charging Block30 seconds
24 months contracted iPhone 5 device pricing
16 GBRM 2,012
32 GBRM 2,322
64 GBRM 2,632

Now, please check also Maxis iPhone 5 plans. We were expected to see Maxis to replace their iValue plan with new SurfMore like what in their postpaid plan, however Maxis still keeping their iValue plan like what DiGi does. But this time Maxis has allocated 1,000 minutes free on-net call (Maxis to Maxis) like Celcom iPhone 4S and increase their on-net SMS into 1,000.

Maxis
PlaniValue 1iValue 2iValue 3iValue 4
CommitmentRM 100RM 155RM 250RM 375
Bundle Usages
Call within same network1000
Call other networks333 minutes667 minutes1500 minutes2500 minutes
SMS within same network1000
SMS other networksRM 0.10/SMS
MMS within same network20406080
MMS other networksn/a
Data2 GB4 GB6 GB10 GB
Charging Block30 seconds
Exceed Usages
Calls to all networksRM 0.15/minuteRM 0.12/minuteRM 0.10/minuteRM 0.10/minute
SMS to all networksRM 0.10/SMS
MMS to all networks?
DataSpeed throttle
Charging Block30 seconds
24 months contracted iPhone 5 device pricing
16 GBRM 1,399RM 1,149RM 499Free
32 GBRM 1,699RM 1,499RM 749RM 299
64 GBRM 2,049RM 1,799RM 1,049RM 699

I’ve seen many peoples are comparing DiGi and Maxis in iDiGi 88 and iValue 1, iDiGi 138 and iValue 2, iDiGi 238 and iValue 3, especially in LYN forum. However, I do prefer to compare them by mean of commitment, so my comparison chart will be like this:

Close to RM 100 per month

 Telco DiGi Maxis
 Plan iDiGi 138 iValue 1
 Commitment RM 93 RM 100
 Bundle Usages
 Call within same network 450 minutes 1000 minutes
 Call other networks 333 minutes
 SMS within same network 400 SMS 1000 SMS
 SMS other networks n/a
 MMS within same network 40 20
 MMS other networks n/a
 Data 3 GB 2 GB
 Charging Block 30 seconds
 Exceed Usages
 Calls to all networks RM 0.12/minute RM 0.15/minute
 SMS to all networks RM 0.10/SMS
 MMS to all networks RM 0.20/MMS ?
 Data Speed throttle
Charging Block30 seconds
24 months contracted iPhone 5 device pricing
 16 GB RM 2,012 RM 1,399
 32 GB RM 2,322 RM 1,699
 64 GB RM 2,632 RM 2,049

 Close to RM 160 per month

TelcoDiGiMaxis
PlaniDiGi 238iValue 2
CommitmentRM 161RM 155
Bundle Usages
Call within same network1000 minutes1000 minutes
Call other networks667 minutes
SMS within same network600 SMS1000 SMS
SMS other networksn/a
MMS within same network6040
MMS other networksn/a
Data5 GB4 GB
Charging Block30 seconds
Exceed Usages
Calls to all networksRM 0.10/minuteRM 0.12/minute
SMS to all networksRM 0.10/SMS
MMS to all networksRM 0.20/MMS?
DataSpeed throttle
Charging Block30 seconds
24 months contracted iPhone 5 device pricing
16 GBRM 2,012RM 1,149
32 GBRM 2,322RM 1,499
64 GBRM 2,632RM 1,799

Total Payable Amount (exclude stamp duty RM 10 and 6% GST) – 24 months

 Comparison 1 Comparison 2
PlaniDiGi 88iDiGi 138iValue 1iDiGi 238iValue 2iValue 3iValue 4
CommitmentRM 60
RM 93
RM 100
RM 161
RM 155
RM 250
RM 375
 16 GBRM 3,452RM 4,244RM 3,799RM 5,876RM 4,869RM 6,449RM 9,000
 32 GBRM 3,762RM 4,554RM 4,099RM 6,186RM 5,219RM 6,749RM 9,299
 64 GBRM 4,072RM 4,864RM 4,449RM 6,496RM 5,519RM 7,049RM 9,699

Analysis

Compare both Comparison 1 & 2,

Why choose Maxis?

  1. DiGi signal are very poor.
  2. Although the bundle minutes Maxis offered lesser than DiGi, but Maxis offered 1,000 minutes on-net calls.
  3. There is 1,000 free on-net SMS (I doubt does a postpaid subscribers still sending so much SMS?).
  4. Based on the minutes different on comparison 1 (117 minutes or RM 14.04 – RM 17.55 value per month or RM 336.96 – RM 421.20 per 24 months), Maxis still a little bit cheaper; comparison 2 (333 minutes or RM 33.30 – RM 39.96 per month or RM 799.20 – RM 959.04 per 24 months), Maxis again cheaper. (without internet data different consideration)

Why choose DiGi?

  1. DiGi offers more SMS, and to all networks. (more by mean of to all networks)
  2. DiGi offers more data. (1 GB more, but I doubt you can use more than 2-3 GB per month with your iPhone 5, unless you use it to tethering or streaming a lots of video)
  3. If you’re luckily enough reside within area that has not affected by DiGi poor networks or you don’t care about the poor network quality. (calls drop, cross line, on off voice, noisy background sound etc)
  4. You want supplementary lines. (Maxis doesn’t has any supplementary line option)

Conclusion

At this moment, I would say Maxis is a little cheaper than DiGi, however I would post another new comparison chart after knowing the Celcom packages.

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7 thoughts on “Contracted iPhone 5 – DiGi vs Maxis

    1. RMvalues Post author

      When I compare iDiGi 168 with iValue 1, DiGi does have 1 GB extra, because it’s the plan 2 for DiGi. I compared by commitment instead of so called value (which is said by telco).

      Reply
        1. RMvalues Post author

          I also wonder why.

          It seems that DiGi is not longer customer friendly with this new CEO. And their plans becoming expensive and tricky like Maxis/Hotlink done previously.

          Reply
  1. anonymous

    just wondering if you did consider maxis’s subsidized phone price in your conclusion?
    also should note that maxis doesn’t limit 3g data speed to 700-1000kbps like digi does… well digi have already started to fixing up their lte network anyway… let’s hope that will change something
    most importantly this year, as of now digi is using the same plan as before except with about 50 more minutes for some plans and a very slight increase in phone discount while maxis have increased data, data usage above quota would not incur additional charges anymore, added free maxis maxis calls
    just feel maxis have improved more this year

    Reply
    1. RMvalues Post author

      I did consider Maxis subsidize as well as Celcom and DiGi. Remember that subsidize on iPhone 5 device doesn’t mean must be cheapest as the monthly fee is actually earn more for telcos, as the cost of call and sms are very low, especially on-net call and sms are actually costless, because the maintenance cost still there. But undeniable that extra free on-net call/sms made their plans more attractive.

      DiGi announced to improve their network since December 2011 (DiGi Tomorrow Network) and expected to be completed by the end of this year, but in the middle of this year, they postponed to be completed by year 2013. Although they are improving their network, but please keep in mind that by using 1800 MHz frequency band will actually the same, unless they switch to 900 MHz.

      As I mentioned in the post ‘Why DiGi Signal is Terrible Weak when You Are Indoors ?‘, the ability to penetrate the wall is weaker and affected by weather.

      Now I start wonder next year when LTE launch in Malaysia under frequency 2600 MHz, how is the performance for home users to connect to LTE at home or indoor?

      Undeniable Maxis have done a great marketing strategy for iPhone 5, if they’re making the SMS not only Maxis-Maxis, but to all networks, it must be perfect. Who know they might offer it in the next iPhone? Haha…

      Reply

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