Mobile Number Portability Mobile Number Check

When you enjoy the freedom of Mobile Number Portability (MNP), at the same time you may also facing the problem that you don’t know the one you are calling whether is in the same network, or you will have to pay more for calling or sms to different networks.

Due to this problem, Malaysian Communications and Multimedia Commissions (SKMM) and Service Providers (Celcom, DiGi, Maxis and U Mobile) are providing Free of Charge (FOC) checking service.

Option A : Via SMS

Celcom Malaysia

Type check <mobile number> send to 22099
E.g. check 0192345678 send to  22099

Maxis

Type check <mobile number> send to 22011
E.g. check 0122345678 send to 22011

DiGi Malaysia

DiGi Malaysia

Type check <mobile number> send to 2000
E.g. check 0162345678 send to 2000

*Note that : All SMSes sent and received to check your mobile number through the numbers above are free of charge.

Option B : Via SKMM Website

STEPS TO DO THE CHECKING :

  1. Select the initial number from the dropdown list
  2. Fill in the first number in the Call From textbox and the second number to compare in the Call To textbox
  3. Click on the ‘Search’ button
  4. Below is the Result Message that will be displayed accordingly to the search result
CODE DESCRIPTION DISPLAYED MESSAGE
Successful Query OnNet Result: The numbers are from the same mobile operator as at <date>, <time>
Successful Query OffNet Result: The numbers are from different mobile operator as at <date>, <time>
Connection Issue Our apology. The system is temporarily offline.
Attempt Exceeded The number of attempts exceeded the maximum number permitted.

*Please be informed that permitted attempt for query is limited to 20 times per number

To Check via SKMM website, please visit their website here.

If you have any inquiries, please contact your service prodivers and their contact details for all the mobile service providers are as follows:

Celcom (Malaysia) Berhad
Website : www.celcom.com.my
Hotline: 1300 111 000

DiGi Telecommunications Sdn Bhd
Website : www.digi.com.my
Hotline: 016 221 1800

Maxis Communications Berhad
Website : www.maxis.com.my
Hotline : 1800 821 123

U Mobile Sdn Bhd
Website : www.u.com.my
Hotline : 018 388 1318

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