AlienVoIP Service

Today we will share a new VoIP company from Malaysia with you – AlienVoIP. AlienVoIP established in year 2009 by MobiWeb. The headquarter of AlienVoIP is in Penang, Malaysia.

From the first day of our VoIP post, especially the Skype post until now, you may be curious, why the company and VoIP providers we recommended become less and less famous, today we even recommend you AlienVoIP which you probably never know before. Why?

Before we tested AlienVoIP, we used to have same idea with you, but as soon as after we tested their VoIP service for few months from different locations to different destinations, we have changed our mind that, this local company have done their best efforts to provide the quality service.

Before we share our experience with you, let’s us briefly tell you their rates and other condition or charges.

Call rates:

to Malaysia LandlineRM 0.11/minute

to Malaysia MobileRM 0.13/minute

AlienVoIP itself doesn’t provide any sms service, but their sister company iSMS do offer cheap SMS service.

SMS to Malaysia – RM 0.10 (you can get RM 0.085/sms if you reload RM 1,700 šŸ˜› )


Unused Credit will be expired if no any reload activity from the past 180 days.

Minimum top up amount is RM 20.

Payment method includes PayPal, Malaysia Local Bank Transfer, and charge/credit/debit cards.

Special Attention:

AlienVoIP call software unlike Skype, DellMont, Betamax, or Globe 7, just install and login to use, but it require some knowledge or guide to set up the setting in order to start your first call.

Below are the phone line setup guide

Control Panel screen

Phone Line setup guide

This page contain the guide and step by step on how to set up the AlienVoIP software:


During several months of testing and using, most of the time (~95%) we get very smooth and high quality call, and we can talk as normal as normal phone call. You can understand our ‘feeling’ if you are Skype users, and AlienVoIP service really can compete with Skype quality. When we compare AlienVoIP with Skype in pricing, AlienVoIP is far cheaper than Skype pay as you go plan, especially AlienVoIP no connection fee, and you can save a lots of money from it.

AlienVoIP offer very convenience payment method, unlike Skype, Globe 7 or other international VoIP providers, you will need to pay via credit cards or PayPal, but AlienVoIP also accept bank transfer. You just need to go to bankin money or use internet banking facility to transfer to money and your account will be top up later. The only problem is you might have to wait up to 1-2 working days to get the reload pin.

Beside that, you have to carefully adjust the microphone volume (as show below). Based on our experience, 1/3 is the best heard. For us, if adjust to full, the other side will not hear our voice. However, this can be different from one to one. So we recommend you make a first test call or adjust the microphone volume during call to find the best setting for your own.

Although this is a bit difficult in set up the software setting, but it’s worth if you can get a quality service with low cost.

Oh ya, currently AlienVoIP is offering free trial credit (RM 1) for you to test drive their service when you register for an account.

iSMS also offer 5 free sms credit, test it before you buy!

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